Support and consulting services

Our success depends on the success of our customers. Support and customer follow-up are the most important thing we do!

As part of this way of acting in business life, our responsibilities include the following:

  • Design and quality assurance of freight contracts
  • Support to customer / carrier in case of deviation
  • Reconciliation with accounting / finance
  • Reporting
  • Adjustment of variable and additional charges.

We have a team of freight analysts and IT consultants who work only with transport economics. This means that we can provide qualified support and freight analysis so that our customers get the maximum benefit from the system.

Customer Statements

«Better shipping agreements and an accurate invoice control that gives a quick overview are important to us. The system gives us full control and security that things are right, and this means that we save a lot, both time and money.»
«Processes we used hours to do before, are now just done with a click.»
«Felleskjøpet selected FIM - Freight Invoice Management from Softlogs, better control, faster cost allocation and reporting are important functions.»
«Softlogs are as much a financial as a logistics system, it has taken us from invoice control to financial overview.»
«Millions of savings with Softlogs on board.»
«I do not know of any provider that is close to offering what softlogs delivers.»